Frequently Asked Questions
Everything you need to know about sourcing authentic vintage at scale.
How do you grade the condition of your vintage clothing?
We use a rigorous three-tier grading system. Grade A items are in excellent vintage condition with no major flaws; Grade B may show minor signs of wear like fading or small marks; Grade C items are sold as 'rework' pieces for upcycling.
What is the minimum order quantity (MOQ) for wholesale buyers?
To support businesses of all sizes, our minimum order quantity starts at 10kg for bulk sacks or a minimum spend of $300 for hand-pick appointments and video calls.
Are all items guaranteed to be authentic vintage?
Yes, our expert team inspects every bale to ensure authenticity. We specialize in 80s, 90s, and early 2000s era apparel, filtering out modern fast-fashion replicas.
How long does international shipping take?
We ship globally from our central warehouse. Domestic orders typically arrive within 3-5 business days, while international shipping usually takes 7-14 business days depending on customs processing.
Can I request specific brands or sizes in my bulk order?
While our bulk sacks are curated by category (e.g., 'Branded Sweatshirts'), we cannot guarantee specific sizes or brands in unsorted bales. For specific needs, we recommend our 'Hand-Pick' service.
What is your return policy for wholesale lots?
Due to the nature of wholesale vintage, all sales are final. However, if there is a significant discrepancy in the weight or grade of your order compared to the description, please contact our support team within 48 hours of delivery.